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      ChenMed

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      Lots of good but fatal flaws - Physician ChenMed Employee Review

      2.0
      27 Mar 2022
      Physician
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training on lifestyle medicine (the underlying cause of diseases).

      Cons

      The customer is always right to an extreme... Customer service is taken to a level that is toxic. Patient assaults you (physically hits you). Not discharged. Not criminally charged. Probably transferred to another physician possibly at another local center. Patient threatens to KILL you or your family (because you won't prescribe narcotics inappropriately)...no discipline for the patient. Patient threatens to 'go postal' and shoot up the office...give staff and clinicians 'active shooter training' that in effect instructs you to run away. The sexual harassment and even sexual assault to the staff are ignored, and not by delirious or demented patients.

      avatar
      ChenMed Response
      4y
      We take matters such as violence or abusive behavior directed towards anyone in our centers seriously and take swift action to address through a variety of ways to include corrective measures such as behavioral letters up to and including disenrollment from our practice. We also provide our leaders with training on how to de-escalate issues with patients and the protocols for keeping our staff, patients and visitors safe. Thank you for bringing these concerns to our attention.

      Explore other reviews about ChenMed

      5.0
      28 Apr 2026
      Pharmacist
      Recommend
      CEO approval
      Business outlook

      Pros

      schedule, no weekends or holidays

      Cons

      very busy and upper management didnt have great communication on companys direction or bonuses/merits

      2.0
      23 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

      Cons

      Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

      1
      avatar
      ChenMed Response
      3d
      Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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