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      Chesapeake Utilities

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      Chesapeake Utilities reviews

      Don’t do it - Customer Service Representative Chesapeake Utilities Employee Review

      2.0
      12 May 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s sad to say I don’t have anything positive to say about this experience except you get to work from home. The tech department is great loved all of them

      Cons

      Hired on false basis only get a 3% raise they told us we could make at least 20.00 however that was false. System is out dated No overtime Leads do not help and a very rude Very unorganized It’s company service not customer service Your on monthly calls to advise how much the company is making however you don’t get a raise for a year.

      Chesapeake Utilities Response
      3y
      Thank you for your feedback. We are sorry to hear about your experience. We want every employee to have a positive experience and to feel welcomed at Chesapeake. We would like to hear more from you; please contact our HR team to discuss your concerns.

      Explore other reviews about Chesapeake Utilities

      5.0
      22 May 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Realistic Work Expectations Supportive Manager Senior Leadership Attentive to Team Members Opportunities for Growth Good Coworkers

      Cons

      This is a company experiencing significant growth and change. There are some changes that are smoother than others.

      3.0
      20 Apr 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Dedicated workforce that is able to consistently generate profit

      Cons

      Work politics, Lack of clear strategy, Don't know how to articulate goals for a new hire

      Chesapeake Utilities Response
      3w
      Thank you for sharing your review and for your ongoing contributions as a director. We are pleased to hear your positive outlook on the Company's business and leadership. We also recognize your concerns regarding organizational strategy, goal setting for new hires and internal dynamics. Your feedback is appreciated and essential as we continue refining our processes to ensure a more consistent employee experience. Please contact your HR Business Partner to discuss more about your recommendations so that we can continue to improve together.
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