Amazing new company - definitely going places! - Customer Service Chewy Employee Review

5.0
13 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Management really cares about their employees. Great benefits, contests, decent pay, recognition for a job well done. The company is getting bigger by the second - it will definitely be huge! One of the best things about the company is satisfaction - we're easily able to "make someone's day" every day.

Cons

Because the company is growing so fast, it's difficult to stand out and be noticed as an exceptional employee. It's just now graduating from the start-up phase, and they're still trying to get everything organized (luckily they're on the right path!).

Explore other reviews about Chewy

5.0
15 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

None that I can think of yet

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

Cons

The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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