Poor leadership with no vision - Anonymous employee ChowNow Employee Review

1.0
29 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible work environment by way of remote-first company

Cons

Leadership is not transparent. The company tackles too many ”strategic initiatives” at once and has an inability to focus on any goals or long-term vision. The company ethos is supposed to favor independent restaurants, but every action pushed on the customer is about what’s best for the business (vs. solving a customer need). 5 layoffs within the last 2 years makes it feel like a sinking ship so best to avoid.

Explore other reviews about ChowNow

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

i had an awesome run with great managers

Cons

hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

1.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are good people and teams try their best despite the chaos. Remote work.

Cons

Poor executive leadership, constantly changing priorities and restructuring, lack of direction, low morale, reactive decision making, and executives who are out of touch with what the business actually needs.

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