If you're thinking of accepting a job at this company, DON'T! - Anonymous employee ChowNow Employee Review

1.0
15 Jul 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My manager did their best to be supportive, accessible, and optimistic despite the challenging periods I experienced while working there.

Cons

1. Quota is unachievable. In 2024, only around 3-4 salespeople in the entire company hit quota. They will lie in your interview process and say nearly everyone hits quota. This is false. Nevertheless, company is raising quota. Commission checks will not be nearly as high as you may hope or anticipate, so this should be factored into the decision-making process. 2. KPIs are constantly changing as the focus and priorities shift every week, and managers will micromanage the number of calls, texts, and emails sent on an hourly basis. 3. Interim executives are condescending, confusing, and accusatory. On a weekly basis they suggest that salespeople lack the drive and initiative and that is why quotas are not being hit across the entire company. 4. Company morale is at an all-time low as executives often admit, but they rarely make an effort to ameliorate these issues. 5. Lay offs constantly. I did not feel safe or secure in my job.

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ChowNow Response
1y
We appreciate your honest feedback. First off, we are sorry that you did not have a positive experience while you were with the company. There have been recent changes with the sales leadership team in order to reset and take a step back to evaluate what was not working. As a result, KPIs and quotas have been simplified in an effort to reduce the likelihood of micromanagement and set a more consistent expectation for sales representatives. There is also a revaluation of performance reviews currently underway to refine how leadership measures success. In addition, we are taking steps to begin to improve company morale by reinstating promotions so the team feels valued and recognized for their contributions. The interim executive leadership team is taking the time to understand the root cause of the issues that led to reductions in force and reflecting on better ways to build relationships across the organization.

Explore other reviews about ChowNow

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

i had an awesome run with great managers

Cons

hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

1.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are good people and teams try their best despite the chaos. Remote work.

Cons

Poor executive leadership, constantly changing priorities and restructuring, lack of direction, low morale, reactive decision making, and executives who are out of touch with what the business actually needs.

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