Pros
*As mentioned in another review Keith Meir is no longer the CEO. The company is now owned by Scandanavian Tobacco Group and run by Sarah Santos. Coworkers and immediate supervisor were great (everyone above my supervisor not so much.). Discount was great (which they leverage as an excuse to not pay people a decent wage).
Cons
I saw another review refer to working there as 'needlessly frantic' and I can't think of a better way to describe it. Things would change not just day to day but hour by hour. It seemed like they were just banging rocks together hoping it translated to sales. Things would often get tossed at us late in the day by upper management with tight turnaround times. If someone quit or was let go they usually put that work on someone else rather than hire a replacement. By the time I left we had lost several 10+ year employees and from what I've heard that has only increased since.