CINTAS: Security, Great benifits, and good pay,mixed with no corporate humility. - Service Sales Representative Cintas Employee Review

4.0
14 Dec 2008
Recommend
CEO approval
Business outlook

Pros

Strong company, benefits are unbelievable. 4 day work weeks. The amount of various services we provide is dazzling and impressive, and all the partners (co-workers) I've personally met are friendly and supportive. Cintas will promote from within but The Management trainee program, however, used for a lot of jobs including health and safety directors, division heads etc, don't have much OR USUALLY ANY experience in their fields. Cintas requires a 4 year degree in anything to be a management trainee, so try to work for an inside promoted manager if you can. Employees are encouraged to run their route including scheduling with the customer and is pretty good at backing up what decisions you come up with. Cintas has a great free employee uniform program providing even work boots and jackets.

Cons

Company Motto is "We have a Spartan Approach". That deciphers to stingy at times. Sometimes things don't get repaired or replaced until it is broken and sometimes even dangerous. Often it seems that company meetings, sales meetings and safety meetings are all you do. It would be nice to get some work in between meetings, but that can be hard. National policies NEVER update. Even when common sense would dictate, some old rules and regulations are not updated. Even in very hot climates employees are not allowed to wear shorts becuase our some of our customers employees didn't used to have that option. We could actually make the shorts to Cintas specs since ALL employee apparel must be provided by Cintas to be in compliance. The same happens in the cold, and rain. You can be written up for wearing a raincoat, but CINTAS will not provide one for you. Salespeople are also driven hard and often oversell just to get the numbers up, then the Service Rep has to take the brunt of angry customers when they realize they are getting service more freqeuntly or excessively than they really need.

Explore other reviews about Cintas

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, ethics, training, benefits, opportunity

Cons

Micro managing, 100% hunter role

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

1
See reviews by: Helpful|Rating|Date|All