2.0
1 Mar 2018
Anonymous employee
Former employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
Some very caring and smart people work there. Some clients are really inspiring.
Cons
Workers are expected to sacrifice like they're soup kitchen workers, but the work is not nearly as fulfilling, especially as the agency provides services as a contractor to employers and banks. The culture is very authoritarian and micromanaging. Even director-level managers have almost no autonomy. The heart and soul of the organization, counselors, are thought of as the bottom of the hierarchy. Counselors have to work 2 evenings till 8 a week and 2 Saturdays a month.