excellent platform but shame of c level and management - Pre-Sales Engineer Claroty Employee Review

2.0
23 Aug 2021
Recommend
CEO approval
Business outlook

Pros

products are some of best in the industry immediate work colleagues are great to work with enjoy work with customers who need our product and help salary package ok but not as good as some competitor

Cons

certain c level executives and middle management will talk down to you as though you know nothing like you are beneath them product reliability is down and support cases are increasing specifics management and c level treat employee like they are idiots

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Claroty Response
4y
We feel that this is a false and unfair review which is not reflected in the employee surveys of March 2021 and August 2021, customer NPS or any recent employee feedback and other Glassdoor reviews.

Explore other reviews about Claroty

5.0
24 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission driven culture with real opportunity to make impact. Overall comp is competitive, lower on the bonus side.

Cons

Things move fast here, so best for people that don’t like the staleness of some large orgs. There are some growing pains which that’s expected for where we are at.

1.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Remote work flexibility and decent work-life balance.

Cons

Outdated, unreliable, and poorly integrated technology systems. Heavy dependence on Google Workspace with little enterprise structure. Internal tools are fragmented, frequently broken, and rarely interconnected. File uploads, document sharing, and collaboration tools often fail. The DLP system regularly blocks legitimate emails, attachments, and uploads, making basic work unnecessarily difficult. Management is inexperienced, immature, and lacks strong technical or operational leadership. Many leaders are not technologists and do not understand how to manage people, processes, or sales pipelines. Sales and business development execution is weak and inconsistent. Some staff struggle with basic Microsoft tools like PowerPoint, Word, and Windows, which hurts productivity and professionalism. The company still operates like an early-stage startup, despite trying to compete in enterprise markets. Leadership often appears unprepared for scale. Processes are informal, undocumented, or constantly changing. The product is not fully mature. Many advertised capabilities are not fully implemented or reliable. Marketing materials frequently overpromise features that are not consistently delivered in real deployments. This puts business development and sales staff in a difficult position when engaging customers.

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