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      ClearPoint Strategy

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      Consider employment here carefully - Customer Success Manager (CSM) ClearPoint Strategy Employee Review

      2.0
      26 Jan 2024
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      There will always be people in every organization that make working within it more tolerable. There were many such individuals that I worked with there and the following cons are in no way a reflection of those amazing people. That everyday, while under stress from the company, are still helpful and respectful while the management struggles in this respect. Among others

      Cons

      Having the wife of the owner as the head of HR Little to no diversity of thought (or of background) at the top In office work environment is cramped, loud, and unconducive to client conversations. Has a large portion of the company working remotely (including one of the owners) yet will require you to come into the office if you live close. The hypocrisy is a little difficult to contend with. Has an overly complicated product that really requires something close to certification just to know how to run it as a client. Yet management thinks it's user friendly. There is a disconnect between the reality of the product and the belief of it's owners. I'm not leaving this to hurt ClearPoint, I'm leaving this so others don't make a mistake that would have larger implications for them than a company who won't think twice about them. This is what Glassdoor is meant for.

      avatar
      ClearPoint Strategy Response
      2y
      Thank you for taking the time to share this feedback with us. We understand that great companies are built by great employees, and we're disappointed to hear that we did not live up to your expectations. We are continuing to invest in our People Ops (HR) and Product teams to build an environment where everyone feels they have the ownership and agency to do the best we can for our customers. If you would like to provide other specific examples of the ways we could improve, please do not hesitate to contact our People Ops team.

      Explore other reviews about ClearPoint Strategy

      5.0
      17 Mar 2026
      Senior bdr
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a great experience working at Clearpoint for just under a year as a BDR. It was an excellent place to build foundational skills and gain real, hands-on experience in sales. The management team was supportive, approachable, and genuinely invested in helping employees grow and succeed. I always felt encouraged and guided, which made a big difference in my development. One of the standout aspects of Clearpoint is its strong company values and positive culture. The environment is collaborative, motivating, and built on mutual respect, making it a place where people enjoy coming to work and contributing to the team.Overall, I would highly recommend Clearpoint to anyone looking to start or grow their career, especially in a BDR role.

      Cons

      none that come to mind

      4.0
      18 Aug 2025
      Bdr
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, people, training, and support

      Cons

      None that come to mind. Smaller company may not be suitable for some

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