4.0
21 Jan 2011
Former employee
Seattle, WA
Recommend
CEO approval
Business outlook
Pros
Clearwire is on the cusp of moving to the next level of organizational development, including implementation of ITIL concepts of Problem, Change and Incident management, as well as process documentation and consilidation. The company embodies all that's great about the energy and flexibility of a DOT com, while understanding that it needs to formalize its processes if it is to scale to the next leve.
Cons
There are still many areas resisting the move to a more mature business model, including Development access to production systems and a bit of a fly-by-the-seat-of-the-pants firefight approach to problem solving.