A company that nails a "product and people first" mindset - Anonymous employee ClickUp Employee Review

5.0
14 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are truly the best part of ClickUp. They are empathetic, passionate, incredibly talented, and always willing to help each other. There is no "not my job" energy, and it's infectious. The culture is intentional and values-driven. “Don't be normal," “embrace hard work, do hard things," and "grow 1% everyday" aren’t just flashy slogans. They are lived out every day, in every way! Remote-first without losing the sense of connection. Great investment in async collaboration and cross-functional communication. Using the tool itself, which is built for companies like this, makes it so much easier. Leadership is transparent, approachable, and genuinely committed to employee growth and well-being. They want you as an individual to find success, not just as an employee. You feel empowered to make an impact, regardless of your title or location. There is always space to be heard and to drive change. ClickUp rewards those who challenge the status quo and push the boundaries. Exceptional opportunities to work on exciting cross-functional projects, influence processes, and build something meaningful that you can be proud of. Everyone at ClickUp believes in ClickUp. Both its current and future state. Benefits and pay are competitive, and the company prioritizes flexibility and autonomy. They want the best work and will invest in the right talent and people to get it. You will be rewarded and feel valued if you put in the hard work. I’m still learning and growing four years in, but I'm mostly just grateful to be here every day!

Cons

Even though ClickUp does a great job of keeping people connected online, as a remote employee, I do wish there were more opportunities to meet my teammates and coworkers in person. While the virtual culture is strong, occasional in-person connections would be a great supplement. This is likely just based on the department, however, as plenty of other teams do meetups both on and off site, I am just not generally one of them. A nice gesture for remote employees of any company could be a voluntary visit to HQ once a year simply to be in the office and work. There doesn't always have to be an agenda. Like many fast-growing startups, things can move quickly, which is exciting but requires a level of adaptability and self-direction. There are a lot of changes. Sometimes, a lot of changes happen in one day, and it can be difficult to manage and compartmentalize, especially if you're on the ground level with the product and interface with clients.

Explore other reviews about ClickUp

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity to affect change. Solid product.

Cons

Typical industry problems, no unique cons.

2.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some smart, ambitious people who you can learn a lot from.

Cons

This place is an unstable, toxic mess, and leadership is largely to blame. The C-suite is full of egos and seems to make goals and quotas up out of thin air, then cleans up the fallout from poor planning and overhiring with layoffs. There have been three company-wide mass layoffs in less than four years, and that doesn’t even include the many layoffs that have happened quietly behind closed doors. The toxicity at the top trickles down through the entire organization. VPs put pressure on middle management, who then pass that pressure on to ICs. The company can’t seem to keep leaders in place for more than six months, which creates constant chaos and confusion. Strategies are always changing, priorities shift every few months, and nothing ever sticks long enough to make a real impact. Promotions seem to be based more on politics, favoritism, and who can make the most noise than on actual performance. The same people get promoted year after year, and many of them seem underqualified for the titles they hold. If you’re good at self-promotion and have the right relationships, you’ll probably do fine. If you’re quietly doing great work, don’t expect the same recognition. HR keeps saying they’re working on improving the promotion process, but I haven’t seen much change. If you’re considering joining the GTM org (especially the operational side) I would think twice. The new leadership loves to talk about transformation, improvements, and exciting changes, but there’s usually very little follow through behind the messaging.

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