Pros
Working from home, that's it.
Cons
Pay is abysmal, management are unprofessional, whiny and annoying, half their emails come across as rude, the other half come across as sickeningly buddy buddy, it's gross, we're not friends, stop with the smiley faces. The shift planner rarely works properly and it has sometimes taken over an hour to book shifts. You get emails at all hours asking for help, how hard would it be to email people based on regions?! You get kicked off of platforms with little warning for trivial reasons. Since the new management took over pay dates have gotten later, you don't get your pay slip till weeks after payment and it doesn't display how many messages you are being paid for sending, so you cannot confirm you have been paid correctly, and when pay has been late, the reasons behind it are pathetic.