Pros
Clutch was my first job out of college and I worked there for 2 years. I started in-office (2019) and worked there for 8 months until Covid-19 hit. I loved it at first. I made a lot of friends, management put on happy hours and after-hours events, and it was genuinely an enjoyable place to work. Then, the actual work hit. I started in a sales-esque position (their current SDR position) and was consistently a high performer. Despite the initial praise, I had to constantly stand up for myself and fellow colleagues because of the toxic pressure that was imposed on the team. I eventually took on a stretch role and created a position for myself on a new team (the Lead Matching Team). This was a small team of 3-4 people and the work itself was much more enjoyable. I worked with both buyers and service providers and got an introduction to RFPs, proposals, and the buyer search process. This was the highlight of my time at Clutch as the small team was much more enjoyable, I had the independence to pursue different projects, and I felt that I gained the most knowledge here. I eventually left as I was more interested in International Affairs and Government-related work vs. business/the B2B world. The next position was also a nice pay bump. I gained a great network of people from this job, both personally (people that will be invited to my wedding) and professionally (I am still in touch with 10+ former colleagues). I learned an enormous amount about marketing, software development, and the B2B world. Although not all of it is directly applicable to what I am doing now, it is knowledge that I will take with me in the future. I am interested to see where Clutch ends up in the future but decided I wanted to do that from outside the company.
Cons
To do well at Clutch, you have to do a mix of drinking the kool-aid, showcasing your skills, and being in the right place at the right time. I was grateful to have been promoted, received a few salary bumps and bonuses, and had the opportunity to switch teams. Unfortunately, I know many who did not have those opportunities. People who started at the same time as me were not promoted until much later, people were gaslit into not taking on extra work outside of the "core role" (even though that's how you're told you'll succeed) and the culture got a lot worse once we went remote. Although I liked some managers, others were stifling and only supported their favorites within the company. It also wasn't until June 2020 that they started making a bigger push for DEI initiatives and actually looking to hire a diverse workforce. I received pushback when I pointed out that the managerial team was 90% white and while this has improved since then, that was not a good look. The perks of in-office life did not continue during the pandemic (besides one WFH stipend) and with 20+ people leaving in a year and higher-paying other job opportunities, I decided it was time to leave. The company is rapidly changing (likely partly due to getting investment in early 2020) with a greater emphasis on sales, a huge push to offshoring work, and many employees that were hired between 2018 -2020 opting to leave. It is quite easy to pinpoint who wrote this review so I hope whoever reading this will note the effort made to be as fair and honest as possible.