Avoid - Research Associate CoStar Group Employee Review

1.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice coworkers and salary is decent

Cons

This is falsely advertised as a 'market research' role, when in fact the role consists primarily of cold calling brokers who want nothing to do with you and asking them nonsensical questions. CoStar's entire business strategy is annoying these brokers into providing information and then selling the same information back to them. I mean, if it works it works? This role comes with the insane micromanagement typical of all call centres. I was less supervised as a high schooler than I was in this role. Prepare to have all of your stats shared to the teams chat, where if you're unlucky enough to not have any of your calls answered, your name will be highlighted in bright red for the entire office to see. I would work at this company only if I had zero professional experience and needed the money and something to put on my CV. Anyone else is automatically insanely overqualified for the role. It's quite dystopian to see an office of intelligent people, some of them having Masters and +10 years in the industry, making cold calls for the purpose of meeting useless metrics.

Explore other reviews about CoStar Group

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

1
1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

3
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