Shambles of a company - Admissions Advisor Code Institute Employee Review

Remote work is the main perk, If you’re not in the firing line, your basically left alone, often forgotten about. Communication is poor and updates are rare. People regularly leave and the first you hear of it is a badly worded automated email or months later through office gossip. It’s become a bit of a running joke, but its not funny, as its hard to feel secure when good people just quietly disappear.

Over the past 18 months it’s felt like leadership hasn’t really had a clear plan. There doesn’t seem to be much proper investment in a long term strategy either. That lack of direction and support is starting to show, both in staff morale and in the experience learners are getting. It’s hard to do your job well when you’re working without clarity, resources or real engagement from the top. Every company goes through tough patches. That’s normal. What matters is how leadership handles it and how they treat their people during it. Right now it feels like a lot of decisions are about protecting earlier strategic mistakes rather than owning them and fixing things properly. This environment takes its toll on your mental health and makes it difficult to feel confident about where things are heading.

Student facing staff were genuinely invested in helping learners.

Extremely poor management from the top down. Lack of worthwhile and substantial curriculum updates in line with industry trends. Student facing teams being forced to take on additional work outside of their roles due to substantial layoffs and redundancies. Negligent lack of support for employees who would be dealing with students with complex personal circumstances. No consistency with student support policies or structures offering no guarantee of help or guidance to learners.