1.0
5 Sept 2016
Former employee, less than 1 year
Sutton, London, England
Recommend
CEO approval
Business outlook
Pros
Interacting with customers and making coffees
Cons
Owner doesn't no what his doing, he struggles doing simple task such as rotas and training. No real training. asked about drink recipes and was told don't worry about it. Manager and new and existing staff are all doing things different as there is no set procedure so customers get different drinks depending who has served them. Not enough hours, was suppose to be full time but no one gets close to 35hrs or over as there is too many staff and the boss doesn't understand how to do an effective rota so you end up with alot of staff turnover.