Pros
most of the Pros are gone now. Our work hours are locked in 7-4 m-f all weekend off.
Cons
This company offer no yearly review for employees and no raise at all.. Basically what you make will never change until the US Dept of Ed says so. At that point CTi will cut your bonus compensation significantly. No company pension for older employees. Possibly the worst insurance selection offered at any employer Ive ever worked for. They also only match your 401k up to 4%. Rules literally change daily and its your responsibility to make sure your aware of the changes whether your mgr informs you or not. No growth for advancement in the support/ admin department. Everything basically works thru favoritism. There are 2 offices but the Headquarters (where i work) is worst off.. Hardly any company meetings and feedback about whats going on at the other office. This company leads and strings their employees along. Its up to you how much you can take. Alot of promises are made and lies are told. We cant listen to music in a single headphone and no ambient music or sound. very draining and stressfull doing repetitve work with out any sound. Employees arent even aloud to engage in side chatter for a few seconds.. Were supposed to be robotic.