Pros
Your caseload will be your positive. If you are passionate about helping students get into college and stay in college this is your line of work.
Cons
- Policies, procedures are not clear and sometimes conflict with each other. - You have no choice but to apply for food stamps, or run yourself ragged with a second job. - Constantly asked for feedback but do not implement any, often just ignore it - Request that you be responsive to students but management does not reciprocate when needed. - Tell you that they will reimburse you for milage as a benefit but will find any "policy" to contradict that. - High turn over - Require "day of service" on your dime. - HR made constant mistakes, which delayed changes in exemptions. - Have a massive online system of documents that makes it difficult to find any relevant information