Horrible management -leaving soon! - Anonymous employee Comfort Keepers Employee Review

1.0
20 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Rewarding working with seniors. Pay is okay. Nurse available when you have questions.

Cons

No respect for time off. Manager guilts and bullies you to take shifts you don’t want. Manager says she’ll call back, never does and lies and tells staff to say she’s not there. Too much driving.

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Comfort Keepers Response
7y
Thank you for the review. We are glad to hear you found the work rewarding. We value your feedback as an essential tool to help us improve, as we can only address problems if we are aware of them. What you experienced with your manager is not acceptable, and we have since corrected it. We believe that every caregiver deserves to be treated with respect and communicated with effectively.

Explore other reviews about Comfort Keepers

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive management, fair pay and professional staff

Cons

Very competitive for hours, had to respond quickly

2.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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