Command Education

1.0

26 Jun 2025

Recommend

CEO approval

Business outlook

Pros

- "Flexible" work schedule - Fully Remote - A relatively young company (demographically) that leads to natural community-building. Everyone is an Ivy+ / Top 20 grad, so you'll meet many people from similar backgrounds who are in a similar stage of life. - If you want to break into education, have hands-on experience working with high-net worth clientele, and need a relatively easy job to secure after freshly graduating, then this might be the job for you. It's great as a stop-gap or as something in between endeavors. - You'll have two company funded trips every year. These used to be fun, with a focus on connection and collaboration. Nowadays... Remember when elementary school teachers would give out a sliver of pizza to everyone at the end of the year from lack of school funding? It's that. Maybe this will get better, who knows. - Annual bonus every year, 10-20% of your base salary. If you do well enough, you'll usually get the 20%. If you get paid out a large commission, though, then expect closer to 10% (conveniently). - The students often come in with significant academic challenges that you can make an actionable impact in. Think about who would be willing to pay the price of Command for mentoring. They're the families with struggling kids who definitely need help -- super fulfilling when it goes well.

Cons

- "Flexible" work schedule is not actually flexible at all. Expect to work nights and weekends, since that's when students are free. Sometimes you will work 80-100 hours a week. The tradeoff is that during slow seasons (when college application deadlines aren't knocking) you'll have more free time. - They say they are open to feedback. They are not, and expect push back / consequences for sticking out, including being ID'ed on "anonymous" surveys. In fact, they may chase after me for posting this review. Be warned. - People will get "disappeared," usually conveniently before bonuses are paid out. - High turnover rate. - They play favorites. Either you're a star player, and you get pounded with work, or you don't do well, and you get pounded with work to give them a reason to fire you. If you're somewhere in the middle, you'll cruise. - Do not expect a raise. Ever. Unless you're chosen among the few who receive a promotion. Even then, do not expect a large raise. - Healthcare not fully covered. Stipend leaves about $200 a month, even with the cheapest plan. - A parent got angry? Expect all the blame to fall on you, regardless of how ridiculous the situation is. - Do not expect to be able to share any of your achievements from this company when you leave. They claim that any awards, scholarships, or fellowships you help students get are under jurisdiction of their non-compete and NDA clauses. Testimonials are also not allowed to be shared, even when anonymized. Speaking of which, the non-compete is 3 years long and covers the whole US. (Flee the country if you want to keep doing this, I guess.)

Command Education Response

8mo

Thank you for taking the time to share your experience with us. We’re very sorry to hear that your time here ended on a frustrating note, especially after so many years of contributions. We want to recognize the effort and impact that long-tenured employees bring - it’s deeply valued, and we’re sorry that wasn’t how you felt in your final experience. We also want to thank you for sharing some of the positives you experienced along the way. It means a lot to know what aspects of the work and culture resonated with you. For the benefit of future readers, we’d like to clarify a few points. Our bonus and compensation programs are designed to be competitive, but we are continually evolving our practices to ensure consistency, transparency, and equity across the board. Criteria is being consistently evaluated and revisited regularly so that recognition and rewards reflect the contributions of our team in a more consistent way. And while not every career path looks the same at Command, we work hard to recognize contributions in tangible ways. We know this work can be demanding - students’ schedules often mean evenings and weekends, and college application season can be quite intense. That kind of schedule isn’t for everyone, but many of our team members find the rhythm rewarding, especially given the impact they’re able to have on families and students. While peak periods can be busy, 80-100 hour weeks are never the norm (even during high-demand times such as Senior Season), and many employees maintain a sustainable balance and stay with us for years. We also want to address culture and growth. Feedback is not only welcomed but has directly shaped our benefits, offsites, and internal policies over time. While we may not get everything right, retaliation is not how we operate. Similarly, our confidentiality and non-compete agreements are standard for the industry and exist to protect the collective work our team invests in creating resources that make a difference for students. We regret that you felt unsupported or unheard during your time here. That is truly not the experience we want for our employees. We’ll continue reflecting on your feedback and using it as an opportunity to improve. We are proud of the community we’re building and the students we serve, and remain committed to making Command a place where talented people can thrive for the long haul. Thank you again for sharing your perspective and for giving future job-seekers additional insight. - The Command Education Leadership Team

Good starting place, but with flaws. - Anonymous Employee Command Education Employee Review

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