They literally lied about the good things about the job. They told us we could pick our schedule, but we can't. You're either straight full time or you can only work in 4 hours increments as a part timer. They said you can take one holiday off and that's a lie, too. You can't take off one week prior to the holiday, the holiday itself, or the week after. Supervisors can though, so if you're a sup, you're in luck.
If you get sick or there's an emergency you better pray it happens 12 hours before your shift and that you have the PTO to cover it. If something unexpected happens and you're late or can't come in you have points counted against you. If you DO call out or say you'll be late 12 hours prior, but you don't have the PTO to cover that time you still get points. You only get 8 points every 6 months so pray you either don't get sick or gain the ability to predict major life events and illness. Speaking of PTO, if it's slow during your shift and they offer to let you go home, you can. However, if you don't have PTO to cover the rest of your shift, guess what! more points.
I overheard a supervisor discussing raises and salaries with another sup and she said that raises are hard to come by. Essentially they will do or say whatever they have to to not give you a raise.
Also, if you pass training you're monitored every once every single day you work and take a monthly test as well.
