Great place to start, but that's about it. - Desktop Support Technician CompuCom Employee Review

2.0
31 Jan 2018
Recommend
CEO approval
Business outlook

Pros

If you're just starting out in the field, this is a really great opportunity to get some exposure. You'll be working with some awesome clients. Middle management really does try their hardest to help you succeed, and you have a nationwide team of technicians at your fingertips to help you if you're stuck.

Cons

As with managed services like this, your experience will vary with the client you work with. Morale is low, pay is well below market value (don't expect a raise either), and the benefits are really weak (50% match up to 3% of my contributions on my 401(k)?? Really??).

Explore other reviews about CompuCom

5.0
2 May 2025
Recommend
CEO approval
Business outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
2.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers, exposure to different areas of IT, decent pay

Cons

No support from upper management, working with skeleton crews on multiple projects at once, 1-on-1s felt like a waste of time, annual raises were not competitive

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