Help Desk Representative - Anonymous employee CompuCom Employee Review

3.0
10 Nov 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After a year or so, you get to work from home if your stats are good. Flexible with your shift, and can easily change it.

Cons

The contract I was on had a very high volume of calls and they dont give you much time to document your work in between calls.

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5.0
2 May 2025
Recommend
CEO approval
Business outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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