So badly organised and the pressure falls on to the staff who are out on ground and already doing a difficult job. Carers are constantly pressured into picking up extra calls and shifts. Office staff can be very rude and abrasive. No support given to carers. Management use the excuse of being short staffed and say it is just part of the job but other companies can manage these problems without treating their staff badly. They take on too many clients out of greed and staff have too many calls to make, which means they can’t do their job in caring, professional way.
