Like Any Other Small MSP - L2 Support Engineer Conosco Employee Review

3.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work from home 100% Medical Aid for main member Access to unlimited online training via Udemy Established within customer base

Cons

Continually understaffed Divided work culture results in team vs team conflicts Lack of foundational process Lack of team boundaries results in double work and conflict Minimal career growth opportunities

Explore other reviews about Conosco

4.0
11 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The team is amazing and works togeter

Cons

We are currently understaffed and need more people

1.0
24 Jul 2024
Recommend
CEO approval
Business outlook

Pros

-Remote Work -Great Colleagues and good people. -Company organized year end functions are enjoyable and provide a good opportunity for socializing.

Cons

Leadership and Management Lack of Leadership Direction, no clear roadmap for development or company outlook. Management Favoritism: Management looks after friends and family, Poor Internal Communication, Job roles and titles are changed overnight without communication or HR involvement (HR is useless, ineffective, often absent, and unresponsive.) Disregard for Staff: Leadership openly states they do not care about staff or their families. Client Mismanagement, Onboarding clients with technologies the company cannot support, e.g., Gsuite, without sufficient expertise. When I was there not one of the engineers was Google certified, I was raising this as an concern to top management for over 2 years. Disrespect Towards Clients, Management internally calls clients stupid. Staff concerns and negative feedback lead to victimization. Long Working Hours: Employees average 50-60 hour weeks, though overtime is paid. Blame-shifting and competition between divisions. Below Industry Standard Salary, Salaries are lower than the industry standard, particularly in South Africa. No pension or other long-term benefits. Management does not invest in upskilling engineers, despite clients paying for expertise.

3
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