culture - Customer Service Representative Contact-Us Employee Review

3.0
15 Feb 2023
Recommend
CEO approval
Business outlook

Pros

easy work if you like talking to people

Cons

young managers are sometimes unprofessional

Explore other reviews about Contact-Us

3.0
28 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Overall I thought this was a good company to work for. I went in with Torrid and ended up with Belk. I had read all the reviews about the company before I started and was extremely nervous but I rarely had any issues other than it did take awhile for managers to help reach out about issues when we were on the phones.

Cons

I had some personal issues in my life, kept my supervisor updated on my situation, got switched to another supervisor, had to explain my situation again, less than a week later I woke up and I was locked out of my account. My supervisor refused to give me any information on why and just told me "contact HR.' I had been fired over a NCNS when I had called and out let my supervisor know the reason why.

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