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Continuum Global Solutions

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Company Lacks Good Management - Customer Serivice Representative Continuum Global Solutions Employee Review

1.0
24 Feb 2022
Recommend
CEO approval
Business outlook

Pros

The schedule was not bad.

Cons

The company's management is not at all knowledgable of the procedures and systems, so they often ignore employees asking for help because they simply do not know. A supervisor who was billing trained, simply should not be a TECH SUPPORT supervisor unless they were cross trained adequately. Also, overtime everyday because other employees fail to meet their metrics is a JOKE. If you don't make sales, your ignored! Plus your never really trained on the systems, your just thrown on the floor and forced to figure it out.

Explore other reviews about Continuum Global Solutions

5.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great leadership team. Learn on the job. Open door policy.

Cons

Job security may be fragile, ie; when a contract ends there are reduction in workforce.

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility: Offers remote work options and flexible scheduling. Coworkers: Friendly teammates and a generally supportive environment . Training: Paid training that allows you to learn new things Benefits: Competitive pay and decent benefits, though this varies by account

Cons

Training Quality: Training is often described as fast-paced, unorganized, or too short. Management: Inconsistent leadership and poor communication from upper management. Job Security: Security can be fragile; layoffs often happen when specific client contracts end. Inconsistent Experience: Your day-to-day work life heavily depends on your specific team and client account

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