Pros
I have worked with a lot of legaltech over the years- at law firms and inhiuse. This is the first place that really "gets it" that you need lawyers in the product process to achieve the quality of results that inhouse attorneys can rely on - as compared to the more common legaltech approach of waving magic tech pixie dust on an whizzy looking design that doesn't deliver underlying accuracy and specificity. It's an amazing interdisciplinary workplace, with lots of attorneys integrated into AI, product, and software engineering, which means there is no quality-shortcuts I have seen at many other places.
Cons
They are tackling a hard problem: training machines to understand contracts. What this means for legal counsel is that they have excruciating attention-to-detail about concepts we take for granted in a typical transactional attorney role. This means you really need to have your A-game on and be fully awake at all times - not much room for coasting or mindless tasks to take a break.
I think they have historically been quite poor at public relations and letting the world know they exist - however maybe that is changing a little bit. It irks me when I compare the quality of their offering to the overblown hype-filled press releases of others.