Toxic work environment - Customer Service Representative (CSR) Cosmopolitan Medical Communications Employee Review

Great work hours Great Management

Sometimes calls can be really slow

HR is awesome. It’s so slow, you can talk to your coworkers all day, if that’s what you’re in to. The initial training was good.

Poor management. Poor benefits that are astronomical in price. No paid holidays, even though it’s advertised as if they do. The CEO is not rude and every employee is on edge when she’s around - it doesn’t help that she talks horribly and loudly about team members when they’re around. She doesn’t care about her employees, which means the company as a whole doesn’t appreciate you since everyone is obligated to obey her orders, regardless of her poor judgement. Those higher up in the company are shady when it comes to their clients - they price gouge and do whatever it takes to keep clients in contract, even if it means lying. Anyone with a conscience won’t be able to continue employment as many things that are done are immoral.