Poor Management - Anonymous employee Courtyard Employee Review

2.0
10 May 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team is easy to work with

Cons

Management do not properly delegate work, Unorganized work structure. We have a shoe string budget but they want us to run as if it was 5 star. Everything is patched vs fully repaired or replaced. Management will never take accountability for their failures and will displace it on others. Only time management shown they care is when Regional managers or State officials come in. Your voice is not heard. You are set to work 50 hours a week if management as per the contract however you will work more then 60+ hours. Management not willing to communicate to find a common goal and solution. High turnover due to managers attitude and issues with set employees who the manager feels challenge their authority although its a question.

Explore other reviews about Courtyard

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team-oriented Stable Hospitality-focused Growth-minded Flexible

Cons

Fast-paced Demanding Understaffed Repetitive Weekend-heavy

2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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