Caring and extremely high energy servers, cooks and hostess. The management handles everything at the restaurant with integrity and competence. They know and love their guests. They even know what they order and their other preferences.
Cons
The cuts in hours they are forced to make due to corporate interference.
Flexible schedule, individual impact, company benefits, insurance even for part time staff, internal promotion favored
Cons
Poor pay, manager competency and commitment can be hit or miss, no full time positions, pitifully low amount of allotted hours for all retail employees. I cannot speak to restaurant staff experiences.