Double standards, abuse by management and other employees - Am Restaurant Server Cracker Barrel Employee Review

2.0
30 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Made good friends, meet some great customers and make good tips

Cons

Managers all have different rules, tones of double standards. As well as different ways of management dealing with different people for things,from staff abusing staff, guest complaints and management abuse. It all depends on who they have become friends with. This could just be the location where I work though.

Explore other reviews about Cracker Barrel

5.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Retail staff is very friendly, hours are flexible if needed but otherwise consistent.

Cons

I have not witnessed any cons working here myself.

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Cracker Barrel Response
4mo
Thank you for taking the time to share your experience. We appreciate your input and are happy to hear you’re enjoying your time at Cracker Barrel!
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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