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Craftech Computer Solutions

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Good people, bad management - Anonymous employee Craftech Computer Solutions Employee Review

2.0
18 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-staff is genuinely kind and friendly

Cons

-communication from management is abysmal and sometimes abusive. Both in delegation and setting expectations. -poor pay and benefits -it is not a good sign when management is arguing with their negative reviews rather than actively addressing the issues many former employees had. -nepotism at the management level, which is always a recipe for disaster. -micromangement and lack of trust from management.

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Craftech Computer Solutions Response
4y
In response to this rating, we are sorry to hear this about your experience at CrafTech. This feedback came from an anonymous person, but we realize that CrafTech will not be the perfect match for everyone. Some employees have stayed here for 8 years, while others may realize it’s not for them. CrafTech has been rather successful at hiring true talent and building a strong, dedicated team. However, a bad fit happens here and there, and our ultimate goal is to find a dedicated person that recognizes and supports a friendly and well-balanced work environment. We always try to create a thriving workplace and positively impact our work culture, but can’t please everyone. We wish you the best in your future endeavors.

Explore other reviews about Craftech Computer Solutions

5.0
6 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The people who work here are all incredibly nice and compassionate. They are willing to help you as you need, and don't just immediately throw you out to the wolves like some other MSPs do when they see you have experience. The new office is lovely.

Cons

They have a bad habit of issues being fixed and only one or two people knowing exactly what went into it. Communication could be a bit better, in general, when it comes to technical information sharing. This is actively being worked on though, and I've seen improvement while I've been here.

1
5.0
26 Jun 2025
Recommend
CEO approval
Business outlook

Pros

The company just moved into a brand-new office space, and the upgrade is fantastic. Bright, modern, and well-organized – it definitely brings a boost of fresh energy to the team. The new location is convenient, with better parking and and great nearby options for food, coffee, and errands. It’s a motivating environment to work in. Excited for what’s next in this upgraded space!

Cons

Nothing I can think of

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