Pros
Overall everyone is friendly. Flexible with scheduling.
Cons
If the location that you work at isn’t busy you will be expected to “find busy work” which could be anything from helping the leasing team, cleaning the bathroom (???), and basically being a concierge. They want you to keep a detailed record book of interactions you have with residents/customers. They call this the “resident roster“. They also want you to write down any “information” that may be “helpful” in future interactions with your coworkers. Some of this info includes- their full name, who they live with, where they work, where they go to school, if they have pets, and even their apartment number. Creepy. YOU DO NOT GET TO COLLECT TIPS. I could go on, but those were the main things.