Pros
Getting a paycheck . Going to lunch and break.
Cons
Where should I start? Unorganized! Scammy company! We don’t even announce who we are when customers call in! The customers think we are the collection company and we are trained to read this stupid script and only revealing who we are when asked. And the script is like a frickin book! Way too long! Makes no sense!! The training sucks !! No organization ! It’s like they are just winging it as the days go by. This is the worst job I have ever had in my life! Sitting around for 8 hours and only had 2 calls is wild! Buddying up with a partner to take calls like we are in romper room is crazy! This company is very shady! I don’t trust them. I know it’s virtual but to not see the manager’s actual face ever or the trainer on the training calls is just plain weird! I’m glad I left this company and I’m not looking back !!!! Started off with 26 in the class and when I left it was 15. Smh!!!