8 Dec 2012
Crown Uniform & Linen Services Response
12yThank you for sharing your feedback about Crown. The best suggestions for improvement always come from those who have firsthand experience. I must start by apologizing for offering such a delayed response here. I appreciate you letting us know that our reputation in MA and NH is very good. Over the past few years we have worked hard to increase our visibility in CT and continue to do so.
You are also quite correct that relationships within the sales department should never be adversarial and I am sincerely sorry that you found it to be otherwise. Crown works hard to foster a team environment where managers and sales representatives have open and supportive communication. We want each of our employees to succeed and be happy in their positions and to have the tools and training that make that possible.
We also encourage all employees to bring concerns and suggestions like this forward at the time they are experienced. Timely feedback can help us to develop new programs and /or adjust existing ones. I hope that this open door policy is becoming more widely practiced at Crown today, so that we can work with our employees to address concerns before they become unhappy in their jobs.
Thank you again for your feedback and we wish you well.
J.Dinsmore
Human Resources Manager
Crown Uniform & Linen Service