Pros
Hardworking, talented team members Valuable core offering and interesting market niche Great client exposure Opportunities for growth
Cons
#1 con - chronic understaffing. The bench is not deep... if we lose even one more person then something might break. I am burned out and that is why. It is the vicious cycle because the products/jobs are complex and onboarding takes a long time. Investment in new hiring is more expensive than retention in the first place, whether that is recognized by leadership... or not! Compensation and benefits are below average (for the most competitive teams) and the comp review cycle is unusually infrequent - annual now Product roadmap is oriented toward shiny new ideas (thanks, PE) instead of investing in fixes to known issues with current products