Call Center - Anonymous employee Customer Service Network Group Employee Review

Informal workplace creates atmosphere that anything can be said which was often very off-color and sexual comments/remarks. Company has very poor online reviews which makes it a constant struggle to defend yourself talking on the phone with customers. Guess this is why they changed their name from Spirit Incentives. From what I saw they restructure at the end of every year and all employees are freaking out wondering what their position and pay will be for the next year...if they are lucky enough to still have a job. I was told they do a once a year cleaning of employees which make you not feel valuable.