Toxic company - the negative reviews are all true! - Brand/Store Ambassador DECIEM Employee Review

1.0
12 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Some of my fellow Store Ambassadors were fantastic - good friends for life. Staff discount of 70% across all products. Decent hourly salary. No sales targets to have to achieve or commission based pay.

Cons

Cameras with microphones everywhere instore to record employees. Lazy and useless UK management team who don’t deal with issues, or are unable to. Lack of support and any direction given. Employees are paid different amounts for the same role, depending on how friendly/ pally they are with upper management, instead of being based on length of service and experience. Constant drama and generally stressful and a toxic environment to work in CEOs who visit without warning and nit-pick on every tiny detail and then scream at people/ throw tantrums, reducing employees to tears. Company social media accounts are a joke and embarrassing to have to support. The posts are antagonising customers and making the company a laughing stock.

Explore other reviews about DECIEM

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A company truly committed to and lives by its values its the first time I had seen that in retail . The company also stays on top of training in a structured and timely manner so you're always up to date and are given the proper information. Good pay as well, amazing discount this job is very interesting if you are passionate about cosmetics.

Cons

For me it was not having flexible hours

avatar
DECIEM Response
2mo
Thank you for taking the time to share your feedback and your experience with us. We deeply appreciate your feedback.
4.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Overall a good company in the retail skincare space. Well organized corporate. Canadian own company. Honestly in these jobs what really makes or breaks it is your coworkers and manager. Good regional manager in the US. Great skincare for a good price and I stand by that even though I no longer work there.

Cons

It's retail, never enough money. No real growth if you're located in US

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DECIEM Response
5mo
Thank you for sharing your feedback as it helps us identify our opportunities and allows us to implement positive changes moving forward. We are always looking for ways to improve and to make DECIEM an amazing home for our entire team as we continue to grow.
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