Call center - Member Service Agent DFCU Financial Employee Review

Friendly management and no negative attitudes Great pay with bonuses, profit sharing, and random gifts Staff feel appreciated and included Everyone from CEO down to part time janitor gets treated with respect

Lots of late nights, early mornings and weekends doing maintenance Raises are usually 3% or less no matter how hard you work, or not Benefits are costly, but fairly good coverage minimal PTO, no paid sick days you use vacation time

Benefits, many holidays off, no nights or weekends

Lower pay, poor outdated culture, little work from home options, poor upper mgmt