Progressive company with opportunity for growth - Business Travel Consultant DGI Employee Review

5.0
30 Jul 2025
Recommend
CEO approval
Business outlook

Pros

I spent 8 years at Diversity and really enjoyed my time there. The teams I worked alongside were a true team, working together to ensure our customers were supported. My various managers during the time as I progressed through the company were always on hand to help guide me and provide assistance, especially within new roles. The work was very rewarding, helping customers in very difficult times of need, and it was great being part of that. I felt as though I had contributed and Diversity helped me develop personally. One of the stand-outs for me was how we interacted with other departments and worked together as an entire team, rather than battling internally which has been common in other roles I’ve had in the past elsewhere. It was an exciting company to work for with lots of opportunities to progress and that was important for me.

Cons

Over eight years there’s always going to be the odd gripe, mine was systems but that had really come along leaps and bounds by the time I had left and the stability of systems and the commitment to improve systems and make things easier stood out. As with any organisation responding to rapidly changing world events, there were tough periods but the team culture ensured we always got through them quickly and again you felt rewarded seeing these events develop and knowing that you has been part of that.

Explore other reviews about DGI

5.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The team is highly dedicated and collaborative, consistently going above and beyond to ensure customer satisfaction. There's a genuine commitment to putting customers first, and everyone at Diversity Travel does incredibly meaningful work supporting nonprofits in completing their missions, which makes coming to work fulfilling The team has an amazing collaborative culture where everyone genuinely helps each other succeed. Management is hands-on and willing to jump in to support customers directly, which shows great leadership and commitment to service I have a Strong sense of purpose knowing that our work directly enables nonprofits to achieve their goals

Cons

As a growing company, processes are still being refined.

2
2.0
23 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Some really great people. A great cause in providing actual assistance to the NGO market.

Cons

Micromanagement was stifling to growth and productivity. Building the plane as you fly it approach in crosswinds that you could never navigate to success. Being told repeatedly that this was a start up and it is to be expected the direction malays and lack of professionalism in management. Unfortunately, also scapegoating appears to be the way. When failures to trade arise, which was all the time, it was blamed on the sales team. Feeling unrepresented and asking for representation and assistance and knowing that you were not going to receive it as they were too busy covering for themselves. It's a shame, once they were acquired a microscope was put on their inadequacies and everyone below management takes the fall and the staff pays for it with stress.

2
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