Great remote work but poor work-life balance - Customer Service Representative Dane Street Employee Review

3.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Working from home was great

Cons

No work life balance within the position

Explore other reviews about Dane Street

5.0
5 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smaller company. I don’t feel like a number.

Cons

Not a con, but very fast paced.

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Dane Street Response
6mo
We’re really happy to hear that you enjoy the close-knit feel here at Dane Street and that you feel like more than just a number — we love to hear that. We also appreciate your note about the fast pace. While sometimes things do move quickly, we’re always working to make sure our team has the support and tools needed to feel confident and successful. Our teams are always happy to support your growth. Thanks again for being part of the team and for everything you do each day. We’re glad you’re here!
2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Opportunities to get experience doing disability chart reviews.

Cons

They will never honor the hourly rate they agree to you in contract. Offer you a fixed amount for completing a task that is substantially under what your hourly rate would have been for the time taken to complete the task.

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