CEO Anger Problems, CTO Spineless - Anonymous employee Darby Smart Employee Review

1.0
3 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employees are very talented and smart. Everyone treats each other with respect and shares a common vision.

Cons

Office is dark and dungeness. Specifically, it is located on the corner of a SOMA ally with a lot of drug activity and trash. I personally saw many needles on the ground near the entrance and people actively using just a few doors down. The CEO and CTO are both smart people but CEO is power-hungry and lacks professional grace when angry. On several occasions, she has screamed at her employees from across the *very quiet* office.

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Darby Smart Response
10y
Thank you for taking the time to share your views. We're glad you have met talented and smart people here at Darby Smart. We have worked hard to recruit and retain unique and intelligent thinkers as our team has grown and it's great to hear that you experienced that as part of the team. We appreciate that you are addressing/sharing your concerns and take your feedback seriously. Scrappiness is one of our cultural values and through that we haven't invested heavily in our office and have chosen a less trendy location. That said, we recently conducted a team survey and one of the things our team wants most is an office re-vamp. In true Darby Smart style, we are DIYing our office this month to update it and make it a collaborative and inspiring environment to work in. As you mentioned, we are located in SOMA. As a result there are things that happen in the neighborhood beyond our immediate control. We encourage and support our team to take time to invest in improving our neighborhood and make an impact outside of our four walls. On concerns about leadership, our CEO & CTO (co-founders) are committed to our mission of inspiring creativity, both for users and for our team. They are both passionate individuals who have continued to grow and develop, just as each individual has on our team. If you haven't felt that way, I encourage you talk to any leader to voice your concerns so that they can be addressed head on. More broadly, we encourage every team member to respectfully challenge each other. However, screaming is never appropriate and we do not condone or support that behavior from any team member, including the CEO. We agree with you and certainly believe that success comes through a collaborative team delivering a great experience to our users. We've been intensely focused on shifting how we work to nurture collaboration and leverage team members' individual strengths. Darby Smart has not been successful with all hiring decisions. Unfortunately this has led to a mismatch of expectations, such as performance, role, culture, etc. and we see this as an opportunity to continually improve our hiring process.

Explore other reviews about Darby Smart

5.0
25 Mar 2018
Recommend
CEO approval
Business outlook

Pros

What Darby does well: - As an engineer, I love working closely with people from other departments, such as design and product. It's at an early enough stage in the start-up that there's plenty of room to have impact, give feedback and help shape product. - There are some aspects of the culture that I really appreciate, such as new hires being encouraged to get coffee with everyone on the team and having everyone gather for lunch together on Tuesdays and Thursdays. - I'm pretty happy with the people who have been hired at the company so far. Everyone respects one another, works hard and seems talented. It could be because the founder is female or by happenstance, but there's currently a decent proportion women at this company and I'm excited to work with and learn from the many strong, talented women who work here. (Work at a usual tech start-up with a typical gender ratio and you'd definitely notice the contrast!) - The team is still small and office culture is casual. There's usually some casual music playing and the office, while not large or polished, is pretty neat-seeming. Dress code is casual and I love wearing whatever I want, whether it's hoodies or something fashionable (not necessarily just tshirts and jeans), without it sticking out. - I enjoy working on a consumer product that is hip and relates to fashion, beauty and hobbies, which makes it accessible to a wide audience and appeals to my own interests. - I'm learning a lot about running an early-stage start-up and trying to find a business model that is successful and sticks. At this stage in the company, I'm exposed to a lot of topics that I wouldn't necessarily encounter at a slightly larger company. - For engineering management, Nicole has done a good job and hired Chris Norris, a veteran of previous successful start-ups like Polyvore, who has experience scaling engineering teams. It's rare to find an empathetic but experienced manager who cares about the people on the team and their growth, as well as the success of the team.

Cons

- It's early and things are real. Things change often and this is not where you come if you want a cushy, no-brainer job with max stability. Come prepared to work hard to make an impact. - I'm used to much cushier benefits but the company is not at the point where that necessarily makes a ton of sense. We're all working hard to make the company successful before we splurge on things that makes the team happier in general. Examples: Insurance is available but could be better, no commuter or gym benefits, catered food is 2x a week only. - I was concerned by reviews going in about Nicole Farb and her personality. Overall I've been impressed by her intellect and capability on several occasions, but I don't directly report to her and have witnessed that she has a no-nonsense, demanding personality with those she trusts and relies on. That said, I think she's learned to be discerning and keep it in check, delegating leadership and management to well-picked execs so she can focus on the direction of the company herself. - Product strategy is still being worked out, sometimes it seems like the direction is not 100% clear but it is also clear we have something that works as a base and has potential to be much more successful, which is why we all still stick with it. Leadership does do a pretty good job of trying to track data and evaluate results, what's important is figuring out _what_ data to track, what experiments to run and determining what features we need to focus on. Personally, I feel that though we're fumbling through this phase, I'm also learning a ton from witnessing it first-hand. - Area the office is in is not the most posh area, but it's also not the worst. I was worried at first because it's near by worse areas a few streets away (more towards market and a few streets over nearby 4-6th is where the adult shops and homeless SOMA people live) but the few streets around the actual location aren't as bad.

2
5.0
5 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I get challenged to think differently every day by a group of diverse and talented people. Regular feedback is a part of conversations I have with my team and I get the same from my manager. I have incredible respect for Nicole (CEO/Co-founder) who articulates her vision and challenges me every day to work smarter and think outside of my paradigm. She's taught me so much and I expect to get as much as possible from her. Karl (CTO/Co-founder) is insightful, thinks critically (uses data), and always thinks about our users during decision making processes. He empowers us to make decisions and teaches us skills (like SQL) to help us make smart decisions. The benefits are great! We have unlimited PTO and I take time for myself regularly. I don't have to pay for my health insurance! Overall I really enjoy the challenge and the benefits I get out working at DS.

Cons

This is not a place to work if you want to coast. The goals are aggressive and it's expected that everyone contributes. Not a place for people who want to take it easy!

4
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