A Good Start - Customer Success Manager Dataminr Employee Review

4.0
13 Apr 2022
Recommend
CEO approval
Business outlook

Pros

It's a small but growing company that mainly focuses on contracts for public organizations such as the DoD. I would suggest working here for a few years and then jumping ship to another company. That is if you are looking for upward movement. If not, then this is a good company to work at for a long period.

Cons

No upward movement which is not a problem if you do not care.

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Dataminr Response
4y
While we respect everyone’s views and experiences, the notion that we mainly focus on the public sector is simply not true. Dataminr enables faster response, more effective risk mitigation, and stronger crisis management for both public and private sector organizations that span global corporations, first responders, NGOs, and newsrooms. In fact, Dataminr Pulse, our corporate risk product, is used by more than two-thirds of the Fortune 50 and half of the Fortune 100. As for upward mobility, we not only encourage employees to take ownership of their progression, but we also support our people through that journey with professional development funds, growth frameworks that both themselves and their managers feed into, and access to professional mentorship and management programs geared toward growth within the company. None of these programs are mandatory, but they are available for employees to opt into. If interested, I’d like to connect to get a better understanding of the roots of your feedback.

Explore other reviews about Dataminr

5.0
27 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company with a very dynamic offering on AI for cyber security and physical security

Cons

Highly competitive market that is continuously evolving with AI

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Dataminr Response
3mo
Thank you for sharing your feedback! We are thrilled to hear that you are excited about our dynamic AI offerings across cyber and physical security. While the market is indeed highly competitive and evolving rapidly with AI, we view this growth and movement as a driver for our innovation. We remain committed to staying at the forefront of the industry to ensure we continue providing mission-critical alerting for our global customers.
1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

* Differentiated technology platform with real-time intelligence capabilities, particularly in the physical security and threat detection space

Cons

* Frequent leadership changes have made it difficult to maintain consistent strategic direction * Company initiatives often reset before prior efforts fully mature, creating execution gaps * Senior leadership structure can feel top-heavy, which at times slows decision-making and accountability * Market positioning in cybersecurity may not be as strong or clearly differentiated as competitors * Organizational changes have led to disruption and uncertainty for employees during transition periods * In some cases, expectations during the hiring process did not fully align with the day-to-day reality of the role * Strategic messaging is strong, but execution and follow-through can lag behind stated priorities

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