Sinking ship - Customer Success Manager Dataminr Employee Review

1.0
9 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Benefits package is pretty good/above industry standard

Cons

Top heavy leadership w/no vision

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Dataminr Response
2y
Thank you for taking the time to share your feedback. It's unfortunate that you feel our leadership lacks vision and that employee voices are not heard. A clear and compelling vision is essential for any organization's success and we are committed to fostering an environment where employees are aligned with the vision and mission of our organization. We consistently receive both quantitative and qualitative employee feedback that the vision and mission of our company and its products are key to employee alignment and one of our drivers of engagement and retention. As a growing company, we are focused on continually enhancing our communication channels with opportunities for employees to feel heard, valued, and engaged in the decision-making process. Once again, thank you for your input.

Explore other reviews about Dataminr

5.0
27 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company with a very dynamic offering on AI for cyber security and physical security

Cons

Highly competitive market that is continuously evolving with AI

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Dataminr Response
3mo
Thank you for sharing your feedback! We are thrilled to hear that you are excited about our dynamic AI offerings across cyber and physical security. While the market is indeed highly competitive and evolving rapidly with AI, we view this growth and movement as a driver for our innovation. We remain committed to staying at the forefront of the industry to ensure we continue providing mission-critical alerting for our global customers.
1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

* Differentiated technology platform with real-time intelligence capabilities, particularly in the physical security and threat detection space

Cons

* Frequent leadership changes have made it difficult to maintain consistent strategic direction * Company initiatives often reset before prior efforts fully mature, creating execution gaps * Senior leadership structure can feel top-heavy, which at times slows decision-making and accountability * Market positioning in cybersecurity may not be as strong or clearly differentiated as competitors * Organizational changes have led to disruption and uncertainty for employees during transition periods * In some cases, expectations during the hiring process did not fully align with the day-to-day reality of the role * Strategic messaging is strong, but execution and follow-through can lag behind stated priorities

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