Mismanaged - Contact Centre Agent Dawleys Employee Review

cases misogyny within management and lower levels dealt with poorly. Expectations and additional responsibilities expected with no offers of appropriate compensation or thanks. Mind numbing work. Senior management responding to criticism by labelling genuine concerns as petty. Managers publicly shouting or complaining about staff members across the room. Generally unsupportive and unwilling to help with issues. Manager shouted at other members of staff when they had refused to pick him up food from cafe. HR does not feel like a valid option due to the way grievances are handled.