Franchise owners make a difference on your experience - Lash Technician Deka Lash Employee Review

-Ideal environment for beginners -Paid, hands-on training -Steady flow of clientele -Hourly pay plus service and product commissions -All supplies provided -One hour of PTO per work week, with no reset -Paid time off for major holidays if scheduled -Major discounts on products (paying owner cost) -Free services -Supportive, flexible owners who genuinely cared about staff -Extremely accommodating with schedule changes, sick days, and emergencies -Opportunities for professional growth and continued education • • I worked at Deka Lash Morgantown for four years, starting when the studio first opened. I was fresh out of cosmetology school, with very little experience in esthetics. They provided me with extensive hands on, paid training, where I was able to build my skills and confidence with each service before taking on paying clients. Building a book and maintaining it can also be very difficult, but the franchise name and studio advertising did a lot of the hard work for me. This took a great deal of pressure off of me early in my career, and I always had steady work. The pay structure was also a plus, which included an hourly, as well as product and service commissions. All of the supplies are provided, and there were never any out of pocket costs. The benefits of working here are another big highlight. Employees earn one hour of PTO each week, which never resets, and paid holidays off if you are scheduled to work. We also received very generous discounts on all the products, and can have any of the services done for free. Mike and Kathleen, the owners, are wonderful. They were always supportive, flexible, and genuinely cared. I attended nursing school during my time here, and they consistently worked to accommodate my often changing schedule. They are very reasonable people, and I never had to feel anxious about approaching them for any reason. They even gave each employee a card and gift for Christmas every year, which I never experienced at any other job. The owners also encouraged professional growth, and sponsored employees to attend national Deka Lash training events when they were in the area. I had the opportunity to go to one in Pittsburgh, where my time was paid, travel was reimbursed, and our stay at the William Penn hotel was covered by Mike and Kathleen. The event concluded with a 1920s themed black-tie gala to celebrate the company’s anniversary, which was extremely fun and memorable. I will truly miss working here, and would absolutely recommend it.

I don’t have anything to say here.

There aren’t any pros, unless you like working in a chaotic work environment. Where you will be constantly degraded with no chance for advancement.

This organization demonstrates a sustained pattern of unprofessional and harmful management practices. I experienced repeated racism and degrading treatment, which was normalized rather than addressed. There are no safeguards in place to protect employees, and leadership fails to take accountability for inappropriate behavior. Employees are routinely disrespected, undervalued, and spoken to in an aggressive and demeaning manner. Yelling and intimidation are used as management tools, creating an environment where staff are fearful of leadership and reluctant to speak up. This culture of fear significantly impacts morale, performance, and retention. Employees who are passionate about their work, highly capable, and motivated to perform well are often taken advantage of rather than supported. That dedication is exploited through increased demands, lack of boundaries, and unrealistic expectations, without corresponding respect, recognition, or compensation. There are no opportunities for advancement, no structured professional development, and no meaningful pay increases. Compensation does not align with workload, responsibilities, or the cost of living, especially given the pricing charged to clients. Favoritism and inconsistent enforcement of policies are common. High turnover is a predictable outcome of these conditions.