Pros
No Pros. Some nice people were working in tech and ops, but that's about it.
Cons
The constant change of direction - like literally by the hour - and staff. All good people, from app development to sales, HR, and ops, have left or were sacked. Did really well through the pandemic as virtual meeting software was in demand and they had huge inbound leads but when that dried up they were left scratching their heads as to why that was ( er, the pandemic finished ) The arrogance of the managers is childlike in its intensity. They believe they are the bee's knees whilst at the same time not knowing how to price their product. A very entitled bunch with a personality cult around the CEO who hired people and paid them lots of money to just agree with him all the time. Product dept runs the narrative, with extreme arrogance, which makes progress slow and tiresome.