We want remote work everyday not on select days.Listen to your employees - Anonymous employee Delta Community Credit Union Employee Review

Delta Community is genuinely committed to being a great place to work, and we always welcome constructive feedback that enables us to further enhance our business practices for the benefit of both our employees and members. We are sorry to hear that the employee who submitted this post is unhappy with our approach to remote work and certain compensation practices. We hope the employee will reach out to Human Resources or their divisional leader to have a direct discussion on any outstanding concerns if they have not done so already. We want to understand our employees’ career expectations and professional needs, so we can help guide them toward positions or divisions where they can effectively apply their talents and have a work schedule and format that meets their preferences. As a financial services provider, our members count on us to be available when they desire direct assistance with a transaction or personal finance decision. In our own personal lives, we have similar expectations of workers in public safety, healthcare and food supply industries. Our frontline employees frequently require real-time, specialized support from back-office and administrative areas to fulfill a member’s request. These divisions operate optimally when employees are on site to collaborate and perform tasks over our internal networks. Delta Community has therefore implemented a hybrid work model for these departments where employees work specific days or alternating weeks in the office and the rest of the time at home, using Delta Community-issued equipment. It is also worth noting that Delta Community reviews and benchmarks its compensation and benefits programs annually. By these measures, our offerings are highly attractive. Our goal in general is to offer a minimum base salary in the upper deciles of the market range associated with each position. We combine this with an annual variable compensation award. All employees are eligible for variable compensation, and the awards are calculated based on corporate and individual performance. The same formula is used for everyone, and awards are a percentage of base pay. The targeted percentage increases by management level and scope of responsibility. Additionally, Delta Community has an 8% match on 401(k) contributions; maternity/paternity leave; tuition reimbursement; help toward the payoff of student debt; gym membership; and other industry-leading benefits. Delta Community was founded and operates as a not-for-profit, member-owned cooperative. Our mission is to provide consumers with superior service and value on essential banking services. Although we are committed to remote work flexibility where feasible, we will continue to bring employees together for certain activities and meetings as a means to preserve our connection to one another as co-workers and to the local communities we are privileged to serve.